After Sales Service
At Al Mokhtar Optics GOLD, we are committed to providing you with the highest level of eyewear care services. Our experts are dedicated to helping you personalize your eyewear, restore it to its original condition, or simply preserve its beauty and longevity. We understand that your eyewear is an important investment, and we take great care in ensuring that it is well-maintained.
If you have any questions or need more information about our services, we invite you to contact our Customer Service team or visit any of our stores. Our friendly and knowledgeable staff will be happy to assist you and provide you with the information you need.
We are passionate about eyewear and are committed to providing our customers with exceptional service. Trust us to take care of your eyewear needs and keep your frames and lenses in top condition for years to come.
Cleaning and Polishing Services
At Al Mokhtar Optics GOLD, we offer cleaning and polishing services to keep your eyewear in top condition. Our experts will carefully inspect your frames and lenses and recommend the appropriate cleaning or polishing method based on their condition, which may include simple cleaning, ultrasonic cleaning, or polishing to remove superficial scratches and preserve their shine and longevity. For frames with white gold components, we also offer rhodium plating to enhance their shine. Our professional-quality inspection ensures that your eyewear is safely set and all functional parts, such as nose pads and temple tips, work properly. Bring your eyewear to any of our stores for a quality cleaning and polishing service.
Repair Service
We understand that accidents happen and that your eyewear is a valuable accessory that needs proper care and maintenance. That's why we offer a repair service to restore your damaged or broken eyewear. We highly recommend refraining from wearing damaged eyewear as it can cause further harm or lead to permanent damage. Bring your eyewear to any of our stores and our experts will carefully inspect your frames and lenses, checking for any signs of damage or broken parts. Our professionals will then provide you with a detailed quotation based on the repair that needs to be carried out. Our team of skilled technicians and craftsmen is trained to handle all types of repairs, from simple fixes to more complex restorations. Once you accept the quotation, we will carry out the service as quickly as possible, so you can get back to wearing your eyewear as soon as possible. Trust us to take care of your eyewear and restore it to its original beauty. Please note that the repair service is free, except in cases where a replacement is needed, and in such cases, we will provide you with a quotation for the replacement part.