Refund policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return policy.

You may return any product within 30 days of the purchase date for a full refund or exchange. Products must be in their original packaging, in new condition, and sealed to be eligible for a return or exchange. We reserve the right to deny a return or exchange if the product has been used or damaged.

To initiate a return or exchange, please contact our customer service team at hello@almokhtaroptics.com or any of our social media channels with your order number and reason for the return. Our team will provide you with instructions on how to proceed with the return or exchange.

Please note that shipping charges are non-refundable, and the customer is responsible for all return shipping costs, unless the return is due to a defective or damaged product.

Once we receive and inspect the returned product, we will issue a refund or exchange within 3-10 business days.

Returns are inspected by highly trained professionals in a designated laboratory to detect any scratches or usage traces; this process may take 2-3 working days.

Thank you for choosing our products, and we appreciate your business.